Q:Are you a trader or a manufacturer?
A:KAIDA hardware is the factory for door control system since 1988,mainly in floor spring, door closer, patch fitting etc.
Q:How long is the delivery time?
A:Base on the quantity you need. Usually within 25-30days.
Q:How can I get a sample from you?
A:Usually, we can offer some sample if the quantity not too much.
Q:How to install the machinery?
A:All product with installation manual.
Q:How about the outer packing of your products？
A:The normal packing for export.
Q:How can I get to visit your factory?
A:Welcome to our factory at your free time, I'm sure you'd be fully satisfied with us.
Q:What will you do with the after sales problem?
A:We confirm all the problem and need the sample if there are any quality problem.
Q:How do I feed back the problems in the process of cooperation?
A:Our service team always stand by.
Q:What is the minimum order quantity?
A:Depend on different product.
Q:Do you export this kind of product to commodity inspection?
A:We can arrange CO during shipment.
Q:When can I get the notice of delivery？
A:Our sale team will inform you after the cargo ready.
Q:What certification of your products to get?
A:It depend some certification sheet only issue to factory.
Q:Did you accept customized products ?
A:We provide OEM&&ODM service.
Q:Did you accept a trial order?
A:Yes, we welcome customers to place a trial order and to visit our factory before make business.